Parents + Carers

Governor General Peter Cosgrove and his wife Lynne Cosgrove attending Youth Centre in 2018.

Advice and referral for parents

Caring for young people is one of the most important and challenging jobs in the world.

We know that the teen years can be the most challenging of all.

Parents and carers are learning and growing through these years just like their young people and it is impossible to do this without support.

Sometimes you just want to know, “Is this normal?”

The answer is probably “YES!”

SENTRAL Youth Services is staffed by a team of Youth Workers who are available to assist and provide information, advice and referral.

We practice child-safe principles.

This includes keeping all information about your family confidential.

​Youth Workers can help you navigate services for your young person and provide direct referrals to specialist youth services including:

  • Headpsace
  • Southern Youth and Family Services or
  • local job search agencies.

You can also view our Youth Directory for a comprehensive list of services.

​We have a range of fact sheets and information about new services for young people at the Youth Centre if you or your child would like to visit at anytime.

If you would like more information or to speak with one of our team please send us a message.

Youth Workers Professional practice

Our Youth Workers abide by the Youth Work Code of Ethics.

While working with the whole family is important and in most cases ideal, the trust relationship we build with young people needs to be upheld.

The primary client of the youth worker is the young person with whom they engage.

Where conflict exists between obligations to 1 young person and another, it is resolved in ways that avoid harm and continue to support the person least advantaged by the resolution.

All SENTRAL staff are Mandatory Reporters.

It is mandatory to make a report if the young person is aged under 16 and at risk of significant harm.

It is not mandatory to make a report if it is an unborn child, or a young person aged 16 to 17, but staff can still make a report if they have reasonable grounds to suspect risk of significant harm in the course of their work.